Online Procedure Rule Committee Consultation: Inclusion framework and pre-action model

The Online Procedure Rule Committee ('OPRC') is holding a consultation on its draft inclusion framework and pre-action model. 

• The draft inclusion framework sets out design principles and standards to ensure that all users can access and engage with the digital justice system. 

• The draft Pre-Action Model sets out a framework of principles and standards for pre-action online dispute-resolution and advice services. It outlines guidance for online legal information, advice and dispute-resolution services. It includes principles for user conduct and provider responsibilities such as transparency, accessibility, data privacy, and referral protocols. 

You can respond to the consultation by completing the OPRC's public engagement response form and emailing it to OPRCConsultations@justice.gov.uk by 5pm on Friday 19 September 2025. The OPRC will conduct a Public Engagement Event on 16 July 2025 to faciliate initial debate on the issues raised and will consider the responses to the consulation at its first open meeting on 20 october 2025. We are considering the consultation and may provide a response to the OPRC. If you would like to input into our response, you can email policy@ewi.org.uk.